Terms and conditions
Terms and conditions for courses
All deposits for ANY COURSES are non refundable
Please read carefully the following terms & conditions as they set out the basis upon which you can visit and use the http://www.top-talons.co.uk website (“Site”).
This Site is owned and operated by Top Talons (“we”, “us”).
Registered address: Mardon House, Holymoor Road, Holymoor Side, Chesterfield , S42 7DS
If you have any queries regarding these terms and conditions or need help or advice with ordering on this Site, you can contact us in the following ways.
By email firstname.lastname@example.org
By Telephone 01246 569818
or 0800 917 9992
By Post: Mardon House, Holymoor Rd, Holymoorside, Chesterfield, Derbyshire, S42 7DS
Our normal working hours are 09.00 am to 17.00 pm Monday to Friday
All prices on the Site INCLUDE VAT and EXCLUDE carriage.
Prices may be changed without notice.
Full payment must be received with your order.
You may pay by paypal, credit card, debit card, or postal order.
Payments must be made in Sterling (GBP).
We will use our best efforts to meet any quoted delivery date, however we will not be liable for loss or damage resulting from our failure to meet such dates.
Carriage costs are usually calculated and displayed during the check out process, once you have specified your delivery address. If we are unable to calculate carriage costs for your order immediately, we will advise you of the carriage costs before processing your order.
If you have supplied us with your e-mail address, we will notify you by e-mail as soon as possible to confirm receipt of your order. At this point the contract for the sale of the goods shall be formed at the place from which the acceptance e-mail is sent. If however you have not supplied us with an e-mail address, our confirmation of order page at the end of the ordering process shall act as confirmation of acceptance of the order.
Amendments to orders
must be done same day as ordering
All returns must be requested if they can be sent back, by e mail or phone before returning them.
Goods are not sold on a sale or return basis.
Shortages or breakages must be reported within 24 hours.
Faulty products must be notified to us within 7 days by writing. We will then assist with the query.
unwanted or wrong colour goods ie hair extensions, can be returned within 7 days totally unopened and not tampered with in any way and a refund will be issued on receipt.
You are responsible for item being sent tracked on return. You will cover all postage charges for returns and new items being sent.
You are responsible for the cost of returning goods to us, except where the goods are faulty or the wrong goods were received by you. When returning goods, make sure you obtain Proof of Posting or other documentary evidence of despatch.
We recommend the use of Royal Mail Guaranteed Delivery for returning goods. We cannot be held responsible for goods lost in transit.
All rights, including copyright, in this website are owned by or licensed to Top Talons. Any use of this website or its contents, including copying or storing it, in part or in whole, other than for your own personal, non-commercial use is prohibited without the prior permission of Top Talons. You may not modify, adapt, alter, distribute or create derivative works of the Site, in whole or in part.
Links to Other Sites
The Site may include links to other websites. We have no control over these sites and accept no liability for your use of these sites or their content.
Accuracy of Content
All reasonable precautions have been taken to ensure that the information provided on the Site is accurate. Despite this, errors may from time to time be present. In the case of pricing information, if the stated price differs from the actual price of the goods, we reserve the right to cancel your order and inform you of the cancellation.
The representation of product colours on this Site may differ from the actual colour of the product owing to the photographic process and the variation in the graphics capability of different personal computers.
Limitation of Liability
All products and chemicals are purchased at your own risk.
We advise you that training in the use of products and treatments should be obtained before use.
We do not limit in any way our liability under UK law for death or personal injury caused by our negligence, however w e accept no liability for any loss or damage of any other kind suffered as a result of using this Site, including use of the information provided on the Site.
Damage to your Computer
We make every effort to ensure that the Site is free from defects and viruses. However, we cannot guarantee that use of this Site or any site linked to it will not damage your computer or data held on your computer. We shall not be liable for any loss or damage arising from your use of this Site.
You are responsible for ensuring the confidentiality of any username or password used to control access to your account details. We accept no responsibility for loss or damage resulting from a failure to keep confidential such information.
As a UK based website we endeavour to ensure that all personal information provided is handled in accordance to the 1998 UK Data Protection Act and use technology (SSL - Secure Sockets Layer) that protects your information (including credit card details) from unauthorised use or access while being transmitted via the Internet.
We will not sell, distribute or disclose any information we hold on you to any third parties unless you have provided your consent or are required or permitted to do so by law.
Availability of the Site
While we endeavour to ensure that the Site is available for use at all times, the nature of the internet means that we cannot guarantee this. We reserve the right to suspend access to the Site at any time to perform maintenance or update site content without prior notice.
This Site, its content and any contracts arising from it are governed by English law.
Your statutory rights are not affected by anything in these terms.